FAQ

Where do you deliver?

We deliver across the European Union and to selected other European and international destinations. The full list is on our shipping page, and available countries are shown at checkout.

How long does delivery take?

Estimated delivery times and shipping rates for your destination are displayed at checkout. Orders are dispatched from Lithuania, and you will receive tracking details by email where available.

How can I return an item?

Email info@nordicsole.com with your order number within 14 days of delivery and we will send you return instructions. Full details are on our returns page.

How do I choose the correct size?

Sizes are shown in EU sizing. Each product page includes a fit and sizing section and, where the manufacturer provides one, a size guide. Wool and felt footwear can feel snug at first and typically softens with wear. If you are unsure, contact us before ordering and we will help.

Are products authentic?

All products offered by Nordic Sole are sourced through legitimate commercial supply channels.

How can I contact Nordic Sole?

Email us at info@nordicsole.com or use the form on our contact page. We reply to all enquiries within one business day.